The Salary Project from ProCredit Bank offers you an efficient and secure solution for salary payments. Employees benefit from a Visa card with immediate access to funds, worldwide payments, and banking services provided by a German-owned financial institution.

Why choose the payroll project from ProCredit Bank?

  • Multi-currency card

    One card, three currencies: MDL, EUR, and USD.

  • Cash withdrawals from any ATM

    Unlimited withdrawals at ProCredit Bank ATMs, 3 free monthly withdrawals at other banks’ ATMs in Moldova.

  • Discounts on employee loans

    More favorable conditions for mortgage loans and personal loans.

  • ProManager for employees

    An exclusive benefit offered to managers and key specialists from ProCredit Bank partner companies.

  • Zero fees for utilities

    Utility payments with no additional costs.

  • Free SMS notifications

    Control and transparency for all important transactions.

Because you get much more than just a card — you benefit from advantages that make your financial transactions simpler and more convenient.

How to open a salary project

  • Open a current account at ProCredit Bank and sign the service agreement.

  • Your employees open current accounts at ProCredit Bank and complete the applications for issuing bank cards.

The implementation of the payroll project is a simple and well-structured process that ensures a fast and efficient transition to modern salary payments through bank accounts and cards.

Would you like to find out more information?

Fill in the form and a bank specialist will contact you as soon as possible.

By checking the box and clicking the Submit button, I hereby expressly agree to the processing of the data entered on this page and confirm that I have read and accept the ProCredit Bank Privacy Policy. 

 

ProCredit Bank is not liable for incorrectly entered data in the form.

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Do you have a question?


Call: 0800 000 10

For international calls:
+373 22 27 07 07

 

mda.office@procredit-group.com
 

Working hours:

Monday-Friday: 08:00-18:00  
Saturday, Sunday and public holidays: 09:00-18:00

BANKING DEDICATED TO BUSINESS SOLUTIONS
 

ProCredit Bank supports local businesses through strong partnerships, providing entrepreneurs with easy access to modern solutions under transparent and advantageous conditions. These partnerships foster the sustainable development of businesses in key sectors of the local entrepreneurial environment.

ProCredit Bank is a development-oriented bank that supports businesses in key sectors of the economy – agriculture, industry, trade, and services.

 

To stimulate sustainable investments, we cooperate with local suppliers of equipment and specialized services, known for their quality, experience, and reliability.

 

Thanks to these partnerships, our clients can access products and services under advantageous conditions.

 

All partners listed below have been carefully selected by our team. However, if any deviations from the agreed terms occur or you encounter inappropriate behavior, please inform us.

ProCredit Bank is a development-oriented bank that supports businesses in key sectors of the economy – agriculture, industry, trade, and services.

 

To stimulate sustainable investments, we cooperate with local suppliers of equipment and specialized services, known for their quality, experience, and reliability.

 

Thanks to these partnerships, our clients can access products and services under advantageous conditions.

 

All partners listed below have been carefully selected by our team. However, if any deviations from the agreed terms occur or you encounter inappropriate behavior, please inform us.

Would you like to find out more information?

Fill in the form and a bank specialist will contact you as soon as possible.

By checking the box and clicking the Submit button, I hereby expressly agree to the processing of the data entered on this page and confirm that I have read and accept the ProCredit Bank Privacy Policy. 

 

ProCredit Bank is not liable for incorrectly entered data in the form.

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Do you have a question?


Call: 0800 000 10

For international calls:
+373 22 27 07 07

 

mda.office@procredit-group.com
 

Working hours:

Monday-Friday: 08:00-18:00  
Saturday, Sunday and public holidays: 09:00-18:00

The 24/7 self-service area of ProCredit Bank provides you with fast, secure, and uninterrupted access to essential banking operations, allowing you to efficiently manage your company’s cash and accounts anytime you need, without depending on branch working hours.

DropBox deposit safe

  • Access to the service - with a Visa Business bank card

  • Maximum allowed amount - determined individually, depending on your business needs

  • Banknote format - sealed package with barcode is accepted

  • Instant crediting of your current account with large amounts

  • No waiting at the counter, no cash processing fees

  • High security and full transparency of the service

It is the ideal solution for companies that handle large amounts of cash. Available in all ProCredit Bank self-service areas, 24/7, it enables fast and secure deposits at any time. Simply insert the sealed package of cash into the special device and declare the deposited amount. The account is credited immediately, and the funds can be used right away.

Cash-in ATMs

  • What is the maximum top-up amount? - up to 220,000 MDL per day

  • What types of banknotes are accepted? - all banknotes with a nominal value of 1 MDL or higher

  • How are banknotes accepted at the ATM? - they are inserted in bundles of up to 50 banknotes at a time

All self-service areas are equipped with Cash-in ATMs, which allow cash deposits in an online, fast, and secure way. Thus, you can top up your company’s account in MDL whenever needed, check the current balance, or print a mini account statement. To perform these operations, it is enough to have a Visa Business bank card.

Self-service area – quick access to banking services, whenever you need

The self-service area is a space dedicated to customers who want to carry out essential banking operations without depending on branch working hours. Here you will find modern equipment that allows you to deposit or withdraw cash, check account information, or make payments – all in a safe and convenient environment, available 24/7.

Compliance with PSD2 requirements

With regard to the implementation of the open, common and secure communication standard between payment service providers – Open Banking, we hereby inform that third-party providers (TPPs) now have the possibility to connect to the dedicated API interface of BC “ProCredit Bank” SA, in order to provide clients with account aggregation services and other relevant services, in accordance with the provisions of the PSD2 Directive.

The technical specifications and related documentation are made available and include all necessary information regarding access to and use of the testing environment (Sandbox), intended for validating functionalities prior to integration into the production environment.

You can explore the interface provided by ProCredit Bank in order to continue the TPP registration process by accessing the link.

For suggestions and complaints

Who we are

ProCredit Bank is an international bank with 100% foreign capital and defines itself as a socially responsible institution, offering a wide range of accessible banking services and products, under advantageous conditions, for both individuals and legal entities.

Service quality and ethics

Our bank aims to offer you high-quality services and to promote impeccable ethics in its relationship with you, through fairness and transparency. All ProCredit Group clients are treated fairly and respectfully, regardless of origin, color, language, gender, religious affiliation or political beliefs – you benefit from a friendly, courteous and competent approach.

How you can submit a suggestion or a complaint

Available channels

  • Phone – 0800 000 10 Business hours: Monday – Friday, 09:00 – 18:00, except for legal holidays.
  • E-mail – mda.reclamatie@procredit-group.com
  • The online form below.
  • Postal address – B.C. “ProCredit Bank” S.A., 65 Ștefan cel Mare și Sfânt Blvd., office 901, MD-2001, Chișinău, Republic of Moldova
  • At any Bank branch – by submitting the request in physical format, you can find the addresses HERE.

All submissions are analyzed with utmost care, in accordance with the Bank's internal procedures.

The procedure governing the mechanisms for handling complaints submitted by consumers within B.C. “ProCredit Bank” S.A. can be viewed HERE.

The authority responsible for supervision and control in the field of protecting the rights of consumers of financial services is the National Commission for Financial Markets (CNPF). Consumers have the right to submit a petition to the NCFM if they are not satisfied with the Bank’s response or decision. Phone: 022 85 95 95 (Monday–Friday, 08:30–17:30). For more infomration, click HERE.
 

Thank you for your trust and for contributing to maintaining a transparent and secure banking environment!

Submit a suggestion or a complaint

By checking the box and clicking the "Submit" button, I expressly consent to the processing of the data entered on this page and confirm that I have read and accept ProCredit Bank’s Privacy Policy.

 

ProCredit Bank is not liable for any data entered incorrectly in the form.

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For suggestions and complaints


Call: 0800 000 10

mda.reclamatie@procredit-group.com
 

Business Hours:

Monday - Friday, 08:00 - 18:00
Except for public holidays.

Employee notificaions

Employee responsibility

At ProCredit Bank, integrity and compliance with ethical values are essential in daily activities. All employees are responsible for reporting any illegal, fraudulent, unethical behavior or any activity that violates the principles of ethical conduct.

If you have information or suspicions related to internal fraud, corruption, abuse, ethical issues or any other breach of the Bank’s policies, we encourage you to use the available channels to submit your report.

Your report contributes to risk prevention, maintaining a safe and transparent working environment, and the continuous improvement of internal processes.

How you can submit a report

Available channels

  • Phone – +373 22 836 409. Working hours: Monday – Friday, 09:00 – 18:00, except for public holidays.
  • E-mail – mda.whistleblowing@procredit-group.com
  • The online form below.
  • Postal address – B.C. “ProCredit Bank” S.A., 65 Ștefan cel Mare și Sfânt Blvd., office 901, MD-2001, Chișinău, Republic of Moldova
  • At any Bank branch – by submitting the report in physical form; branch addresses can be found HERE.

All reports are reviewed with the utmost attention, in accordance with the Bank’s internal procedures.

Employee rights

Any employee who submits a report has the right to confidentiality and protection against any form of retaliation. Your feedback is essential for maintaining a fair and ethical working environment.
 

Thank you for your involvement and contribution to maintaining a transparent and responsible working environment!

Submit a notification

By checking the box and clicking the "Submit" button, I expressly consent to the processing of the data entered on this page and confirm that I have read and accept ProCredit Bank’s Privacy Policy.

 

ProCredit Bank is not liable for any data entered incorrectly in the form.

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For notifications


Call: +373 22 836 409

mda.whistleblowing@procredit-group.com
 

Business Hours:

Monday - Friday, 09:00 - 18:00
Except for public holidays.

WE FINANCE EFFICIENTLY, WE FINANCE CONSCIOUSLY!

 

At ProCredit Bank, we take on the role of directing financial resources exclusively to businesses that adhere to ethical, social and environmental principles, thereby contributing to a more equitable, more sustainable and transparent economy.

Why we select financing criteria with the highest rigor

As a commercial bank with a focus on sustainable development, the trust of our partners remains one of our main concerns, as well as one of our key strengths.

 

Those who choose us know that we finance exclusively projects aligned with our principles: commitment to sustainability, support for the real economy, involvement in the energy transition, and concrete contributions to the well-being of local communities. These directions have defined the way we have built our business model from the very beginning.

 

At the same time, we are guided by an Exclusion List that allows us to direct resources only toward initiatives with a positive impact. By choosing ProCredit Bank, you choose an institution that actively supports positive changes for society and the environment.

 

To better understand the criteria underlying our financing decisions, you can consult the Exclusion List HERE.

Types of activities not eligible for financing

Production or activities involving harmful or exploitative forms of forced labor/harmful child labor, discriminatory practices, or practices that prevent employees from legally exercising their rights of association and collective bargaining.

Production or trade of weapons (including hunting weapons) and ammunition.

Production or trade of radioactive materials (including the storage and treatment of radioactive waste), businesses or activities related to the nuclear industry or nuclear materials. Production or trade of unbound asbestos fibers or products containing asbestos.

Unsustainable logging and any activity involving wood sourced from unsustainably managed forests.

Transboundary transport of waste prohibited by international legislation.

Trade in wildlife, wildlife products, or wild plant species regulated by CITES.

Activities that may negatively affect sites of cultural or archaeological significance.

Activities carried out on or near land occupied by indigenous peoples and/or vulnerable groups, including land and waterways used for subsistence activities such as grazing, hunting, or fishing.

Production or trade of narcotics or controlled substances. Production or trade of products containing polychlorinated biphenyls. Production or trade of pharmaceuticals, pesticides/herbicides, and other hazardous substances subject to phase-outs or international bans.

Gambling (including online gambling), casinos, and equivalent enterprises.

Prostitution and any business whose main activity is related to pornography.

OUR SUSTAINABILITY STANDARDS 
As part of the ProCredit Group, we align ourselves with the commitment of ProCredit Holding AG to sustainability and responsible banking practices. This means adhering to the principles for responsible banking of UNEP FI, participating in the UN Global Compact, and joining the Net-Zero Alliance.

Environmental management based on 3 pillars

Our commitment to sustainability is reflected in a clearly structured framework built on three pillars: internal environmental management, the assessment of social and environmental risks in lending, and active support for green investments. Through concrete actions and long-term responsibility, we contribute to building a cleaner and more sustainable economy.

🌿 Internal environmental management

ProCredit Bank’s approach to environmental sustainability highlights a continuous commitment to aligning business objectives with ecological responsibility.

  • We continuously assess our internal environmental impact, with the aim of reducing resource consumption.
  • Our management system monitors energy consumption and encourages environmental awareness.
  • We have held ISO 14001 certification since 2017.
  • 40% of the bank’s vehicle fleet consists of electric vehicles.
📋 Social and environmental risk assessment

ProCredit Bank supports companies in their transition towards sustainable business models, while minimizing the negative impact of lending.

  • We apply a rigorous system for analysing economic operations from a social and environmental impact perspective.
🔋 Green Lending

We support green investments, with a focus on energy efficiency and renewable energy sources.

  • Proprietary methodology developed since 2014 for classifying green financing.
  • A trusted partner for photovoltaic and wind power projects.
  • Dedicated customer support for the energy transition.
OUR ECO VALUES – FOR THE PRESENT AND THE FUTURE!

At ProCredit Bank, we aim to practice sustainable banking through responsibility, transparency, and deep respect for people and the environment – values that define us and apply to all banks within the ProCredit Group.

Commitment to Sustainability

ProCredit Bank is a development-oriented financial institution dedicated to responsible banking activities, in line with the highest social, ethical, and environmental standards. We focus on sustainability, ensuring that our operations contribute to a greener and more equitable future. ProCredit Bank Moldova, together with the other 11 banks in the ProCredit Group, shares the same core values, mission, and vision, all of which are set out in the Code of Conduct, which represents the cornerstone of our business ethics.

Corporate governance is built on a solid foundation of ethical values, decision-making transparency, and institutional accountability. By consistently applying best practices in compliance, risk prevention, and promoting an organizational culture based on integrity, we ensure that leadership and control processes support the bank’s long-term objectives and the interests of all stakeholders.

  • Careful Assessment of Environmental Risks

    ProCredit Bank applies a rigorous assessment of environmental risks in the lending process, ensuring that financial decisions are aligned with the principles of sustainable development.

  • Continuous Improvement of Our Practices

    The institution strives to reduce its environmental impact and promote sustainable operations across all areas of activity.

  • Support for Renewable Energy Projects

    ProCredit Bank places strong emphasis on financing aimed at energy efficiency, the use of renewable energy sources, and the implementation of environmentally friendly solutions that deliver direct benefits to the environment, households, and businesses.

Through a strategic and conscious approach, ProCredit Bank integrates environmental considerations at all levels of its activities, from the way we operate internally to the financial products we design for our clients.

  • We Carefully Assess Social Risks

    ProCredit Bank assesses social risks to ensure that financing is provided in line with the principles of respect for human rights, fairness in the workplace, and social inclusion.

  • Financing Only Activities Aligned with Ethical Standards

    Financing is not granted to entities whose activities violate ethical principles or involve non-compliant labor practices, regardless of the sector of activity.

  • Responsibility Towards Clients and Employees

    This is a fundamental principle for us. We reject any form of discrimination and promote an inclusive and fair working environment. We continuously invest in the ongoing training of our employees through our Academies, ensuring that every team member understands and applies our values in daily activities.

Every financial decision also involves social responsibility, and we act with discernment to support only projects and partners that reflect high ethical standards.

PROCREDIT ACADEMY - FOR MODERN AND SUSTAINABLE BANKING!

At ProCredit, we place strong emphasis on employee development. Our two-stage academic program, carried out in Fürth, Germany, makes us unique in the banking world.
 

Over the years, ProCredit Academy has been and continues to be a training platform for all interested employees. Participants from all ProCredit institutions have the unique opportunity to take part in an intensive international program together with colleagues from diverse cultures.

Bankers Academy

  • A one-year program available to all employees.

  • Encourages personal and professional development.

  • The courses include discussions, team presentations, and specialized training.

  • Knowledge is developed in the fields of economics, management, politics, sociology, and philosophy.

  • The Academy plays an essential role in promoting and implementing an ethical and responsible banking system.

The program represents an internal training initiative designed to develop critical thinking, professional competencies, and organizational culture through a complex and interdisciplinary educational approach. Find out more HERE. 

Develop your skills, expand your knowledge, and discover new opportunities at ProCredit Academy, together with colleagues from different countries!

Management Academy

  • A two-year program.

  • All ProCredit Bank managers have completed or are in the process of completing this program.

  • Offers opportunities for personal and professional development.

  • Comprehensive analysis of economic, social, and political issues.

  • Exchange of ideas, critical thinking, debating and teamwork.

  • Development of management and negotiation skills.

The program is designed as an advanced training framework for the development of leadership and management competencies, offering a broad perspective on the economic, social, and organizational environment. Find out more HERE.

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