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Andrei Taracanov

Graduated from the Academy of Economic Studies of Moldova in 2010, specializing in Finance and Banking. In 2011, joined the team of BC "ProCredit Bank" SA, following the successful completion of the young specialists' program. In 2019, graduated from the ProCredit Management Academy in Fürth, Germany.

Began his career as a Medium Enterprise Credit Expert. In 2013, became a Credit Analyst for Large Enterprises, which allowed him to acquire and consolidate his knowledge in the field of credit risk management. In 2017, continued his professional 
development as a Senior Specialist within the Credit Risk Department. Demonstrating managerial skills, was appointed Head of the Credit Risk Department in the same year.

In November 2021, Andrei Taracanov was approved for the position of Deputy Chairperson of the Management Board of BC "ProCredit Bank" SA.

Terms and conditions

General Information about the Bank

ProCredit Bank, a Joint Stock Company, operates within the territory of the Republic of Moldova in accordance with current legislation and the specific regulations of the National Bank of Moldova.

Head Office Address: bd. Ştefan cel Mare şi Sfânt, no. 65, office 901, MD-2001, Chişinău, Republic of Moldova
Phone: 0800 000 10 (national call), +373 22 27 07 07 (international call). Monday – Friday, 08:00 – 18:00, except public holidays.
E-mail: mda.office@procredit-group.com
Legal Address: bd. Ştefan cel Mare şi Sfânt, no. 65, office 901, MD-2001, Chişinău, Republic of Moldova
VAT Number: 0206758

Legally Authorized Representatives:
– Irina Coroi-Jovmir, Chairperson of the Management Board
– Vladimir Domentii, Deputy Chairperson of the Management Board
– Andrei Taracanov, Deputy Chairperson of the Management Board

Copyright

This website is administered by ProCredit Bank, a commercial bank organized and operating in accordance with the applicable legislation of the Republic of Moldova. Unless otherwise specified, ProCredit Bank reserves all rights to the website, including texts, images, and graphic designs.

Viewing and downloading content is permitted only for non‑commercial and/or personal informational purposes. Modification, reproduction, translation, or storage of content on other information media, including electronic format, is strictly prohibited.

ProCredit Bank may modify, add, or remove information from the website, in whole or in part, at any time and without prior notice. The bank may also temporarily or permanently suspend the operation of the website, without any obligations.

Trademarks, Titles and Logos

The trademarks, titles, and logos used on this website are protected by copyright and belong to ProCredit Bank, its licensors, or their respective owners, regardless of whether they are properly marked or bear the ® symbol. They are subject to applicable trademark protection laws and may not be used by third parties.

Liability Disclaimer

The accuracy of the information published on this website has been verified. However, ProCredit Bank assumes no responsibility for the correctness, precision, timeliness, or completeness of the information provided. No liability is accepted for direct or indirect damages resulting from the use of the website, except in cases caused by fault.

The user is responsible for accessing and using the documents published on the website. For further questions, please contact: mda.marketing@procredit-group.com

INTERNATIONAL EURO TRANSFERS, SIMPLE AND ADVANTAGEOUS!

With ProCredit Bank, whether you are an individual or a legal entity, you can send Euros to any client within the ProCredit Group Banks, 100% online and completely FREE! Access the ProBanking platform and make transfers without visiting the bank and with NO COMMISSIONS!

How does ProPay work?

ProCredit bank customers: individuals, institutions, or companies.

Germany, Albania, Bosnia and Herzegovina, Republic of Moldova, Bulgaria, Georgia, Greece, North Macedonia, Romania, Serbia, Kosovo, Ukraine, and Ecuador.

To make fast payments, WITHOUT COMMISSIONS, to clients of banks within the ProCredit Group.

  • Free – ZERO Euro within the ProCredit Group.
  • 0 commission for the recipient.
  • Speed – money arrives on the same day.

Transfers are made via E-Banking.

ProCredit Bank processes the payment within 3 hours.

Both parties must have accounts within the ProCredit Group.

Would you like to find out more information?

Fill in the form and a bank specialist will contact you as soon as possible.

By checking the box and clicking the Submit button, I hereby expressly agree to the processing of the data entered on this page and confirm that I have read and accept the ProCredit Bank Privacy Policy. 

 

ProCredit Bank is not liable for incorrectly entered data in the form.

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Do you have a question?


Call: 0800 000 10

For international calls:
+373 22 27 07 07

 

mda.office@procredit-group.com
 

Working hours:

Monday-Friday: 08:00-18:00  
Saturday, Sunday and public holidays: 09:00-18:00

Vladimir Domentii

Graduated from the Academy of Economic Studies of Moldova in 2008, specializing in Finance and Banking, and in the same year, joined the team of BC "ProCredit Bank" SA.

In 2012, obtained a master's degree in Banking Administration from the Academy of Economic Studies of Moldova, and in 2018, graduated from the ProCredit Management Academy in Fürth, Germany. He began his career as a Credit Expert, providing consultancy to clients in the SME segment. In 2013, advanced to the position of Business Client Consultant for medium and large enterprises. In 2016, was confirmed by the National Bank of Moldova as Deputy Manager of Branch No. 1, and from 2018, took over the position of Manager of the largest branch of BC "ProCredit Bank" SA.

In April 2021, Vladimir Domentii was appointed Deputy Chairperson of the Management Board of BC "ProCredit Bank" SA.

Customer notifications

Responsibility towards customers

ProCredit Bank prioritizes responsibility towards customers and the integrity of the services provided. We are committed to maintaining the highest ethical and professional standards in our activities, and transparency and fairness in our relationship with customers are essential.

If you have identified a situation involving illegal, fraudulent or unethical behavior, or any practice that may affect safety, service quality or your interests as a customer, we encourage you to inform us as promptly as possible.

Your notification helps us prevent risks, correct potential non-compliances and continuously improve the quality of ProCredit Bank services.

How you can submit a complaint

Available channels

  • Phone – +373 22 836 409 Working hours: Monday – Friday, 09:00 – 18:00, except public holidays. Saturday, Sunday and public holidays: 09:00 - 18:00.
  • E-mail – mda.whistleblowing@procredit-group.com
  • The online form below.
  • Postal address – B.C. “ProCredit Bank” S.A., 65 Ștefan cel Mare și Sfânt Blvd., office 901, MD-2001, Chișinău, Republic of Moldova
  • At any Bank branch – by submitting the complaint in physical format; you can find the addresses HERE.

All notifications are reviewed with the utmost attention, in accordance with the Bank’s internal procedures.
 

Thank you for your trust and for contributing to maintaining a transparent and secure banking environment!

Submit a notification

By checking the box and clicking the Submit button, I hereby expressly agree to the processing of the data entered on this page and confirm that I have read and accept the ProCredit Bank Privacy Policy. 

 

ProCredit Bank is not liable for incorrectly entered data in the form.

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For notifications


Call: +373 22 836 409

mda.whistleblowing@procredit-group.com
 

Business Hours:

Monday - Friday, 09:00 - 18:00
Except for public holidays.

Irina Coroi-Jovmir

Irina Coroi-Jovmir graduated the Academy of Economic Studies of Moldova in 2008, and in the same year, joined the team of BC "ProCredit Bank" SA. In 2016, she graduated from the ProCredit Management Academy in Fürth, Germany.

Within the Bank, she began her career as a Banking Services Expert in the field of SME consultancy. In 2010, she advanced to the position of Corporate Client Expert, and in November 2012, she was approved by the National Bank of Moldova as Deputy Branch Manager of Chișinău - Centru 1. Subsequently, in August 2014, she became Deputy Branch Manager of the Bălți Branch, and from 2015, she took over the position of Deputy Head of the Business Clients Department – Large Enterprises.

In January 2016, she was appointed Deputy Chairperson of the Management Board of BC "ProCredit Bank" SA, and in November 2021, she took over the position of Chairperson of the Management Board.

MANAGEMENT FOR HIGH-PERFORMANCE BANKING

 

At ProCredit Bank, team success is built on a solid foundation of effective leadership and strategic vision. The bank's management is ensured by dedicated professionals who combine financial expertise with an innovative approach, oriented towards continuous development and operational excellence.

Irina Coroi-Jovmir

Chairperson of the Management Board of BC "ProCredit Bank" SA

Vladimir Domentii

Deputy Chairperson of the Management Board of BC "ProCredit Bank" SA

Andrei Taracanov

Deputy Chairperson of the Management Board of BC "ProCredit Bank" SA

Supervisory Board of B.C. "ProCredit Bank" S.A. – starting March 31, 2025

 

Christian Edgardo Dagrosa – Chairman of the Supervisory Board
Jovanka Joleska Popovska – Member of the Supervisory Board
Stela Ciobu – Member of the Supervisory Board
Nicholas Tesseyman – Member of the Supervisory Board
Eriola Bibolli – Member of the Supervisory Board
KEY COMPONENTS OF THE PROCREDIT GROUP

Learn more about the ProCredit Group structure and how each component – from banks and IT solutions to vocational training centers – contributes to supporting SMEs, promoting responsible practices, and stimulating sustainable economic development.

About us

The ProCredit Group consists of development-oriented commercial banks operating in South Eastern Europe, Eastern Europe, South America, and Germany. ProCredit Holding, the parent company of the Group, based in Frankfurt, Germany, is responsible for the Group's overall strategy, capital adequacy, risk management, and the organization of its activities.

ProCredit Bank Moldova, part of the ProCredit group, was established in 2007 with the primary goal of supporting SMEs by providing financial solutions tailored to their needs. The bank promotes transparency, social responsibility, and environmental protection, being dedicated to sustainable economic development.


History and Mission

ProCredit Holding was founded in 1998, under the initial name of Internationale Micro Investitionen AG, with the aim of meeting the financing needs of SMEs in developing and transition countries, focusing on sustainable economic development.

ProCredit's mission is to provide transparent and secure banking services, while promoting environmental protection and social responsibility, financing projects in areas such as renewable energy and sustainable agriculture, to encourage good business practices.

ProCredit Bank is a commercial bank with a development-oriented approach, offering banking services for SMEs and for individuals who prefer to use electronic banking channels. We are guided by principles of transparency in customer communication, reducing the carbon footprint, and providing solutions based on a deep understanding of each client's needs, accompanied by detailed financial analysis.


Key Entities within the ProCredit Group

Quipu GmbH

  • Role: IT service provider
  • Description: Quipu GmbH's mission is to develop and provide software solutions and IT services for the ProCredit group banks and other financial institutions.

ProCredit Group

  • Number: 12 ProCredit banks
  • Description: The ProCredit network of commercial banks, dedicated to transparent and responsible financial solutions for both business clients and individuals.

ProCredit Academy GmbH

  • Role: Training center
  • Description: ProCredit Academy GmbH offers continuous training programs for ProCredit group employees, contributing to their professional and personal development to ensure high competence and a solid organizational culture.

This structure reflects the ProCredit Group's commitment to promoting sustainable economic development through the combination of banking services, technological solutions, and continuous education.

BUSINESS ETHICS AND SOCIAL RESPONSIBILITY
  • Transparency and financial education to ensure that clients have a full understanding of their financial options and the risks involved.
  • Responsible lending through rigorous repayment capacity assessment, thereby preventing over-indebtedness.
  • Promoting sustainability through green financial solutions and initiatives that support the transition to an ecological and sustainable economy.

What defines us

  • Transparency

    We ensure that all clients fully understand the contracts they sign and promote financial education to prevent risks associated with non-transparent financial offers.

  • Culture of Open Communication

    We encourage an open, fair, and constructive dialogue among employees. Conflicts are addressed professionally, with a focus on finding solutions.

  • Social Responsibility and Tolerance

    We provide responsible financial advisory, carefully assessing our clients' repayment capacity to prevent over-indebtedness. We adhere to ethical business principles and do not finance harmful activities.

  • High Professional Standards

    Each employee takes responsibility for the quality of their work and strives for continuous professional development.

  • Integrity and Personal Commitment

    All employees must demonstrate full honesty; any deviation is treated with seriousness and promptness.

Corporate values play an essential role in defining our business ethics. The following fundamental principles lie at the core of ProCredit institutions' activity.

These principles are integrated into our daily activities through the implementation of best practices and strict measures to prevent the institution from being used for money laundering, terrorist financing, or other illegal activities. ProCredit banks do not tolerate fraud or suspicious behavior; staff are trained to apply the "Know Your Customer" principle and comply with current regulations through a rigorous process of monitoring and reporting.

Environmental Management at ProCredit Bank – focus on sustainability and ecology, based on three pillars

ProCredit Bank's approach to environmental sustainability highlights a constant commitment to harmonizing business objectives with ecological responsibility. Through well-defined actions, solid partnerships, and the active involvement of employees and the community, the bank supports a clear direction in protecting the environment.

  • We permanently analyze our internal environmental impact, with the clear objective of improving it through measures such as reducing water and electricity consumption.
  • Our internal environmental management system aims to closely monitor the consumption of resources, such as energy and water, while promoting a planned and sustained reduction of these. We also encourage ecological awareness among employees and collaborate with suppliers who respect sustainability principles.
  • Since 2017, ProCredit Bank has held the ISO 14001 certification – Environmental Management System, a public and official commitment to protecting the environment.
  • Environmental aspects are integrated into the professional training of ProCredit Bank employees, at local, regional, and international levels. Additionally, we run green initiatives dedicated to increasing awareness regarding environmental protection.
  • Over 45% of the bank's car fleet consists of electric vehicles.

We aim to minimize the potential negative impact that lending activities may generate on the environment, actively seeking collaboration with companies that contribute positively to environmental protection or that commit to improving their social and environmental performance. This commitment is reflected in rigorous assessment processes designed to ensure compatibility with our environmental objectives.

  • In our lending activity, we apply environmental risk management, which involves analyzing and monitoring economic operations from the perspective of potential environmental risks.
  • We integrate environmental criteria into the lending process to increase client awareness regarding the impact of their activities on the environment.

We support green investments across all operational fields, with a special focus on projects that contribute to improving energy efficiency and promoting energy from renewable sources.

Clients benefit from assistance in accessing financing for photovoltaic and wind initiatives, thus contributing to the transition toward a sustainable energy model.

ProCredit Bank is aware of the impact that financed projects can have on the environment and acts towards promoting sustainable economic development and the responsible use of natural resources. This approach has consolidated the bank's position as a reliable partner in financing projects dedicated to energy efficiency and environmental protection.

Starting in 2014, the bank developed its own methodology for analyzing, evaluating, and classifying financing intended for "green projects." This includes initiatives such as increasing energy efficiency, renewable energy production, and other measures with a positive environmental impact.

ProCredit Group is committed to maintaining high ethical and business standards regarding its economic, social, and environmental impact. For more details on the impact of ProCredit group's operations, please read the Impact Report.

Business ethics and environmental responsibility are essential pillars of our organizational culture. Through transparency, professionalism, and social commitment, ProCredit Bank promotes a sustainable business model, providing clients with secure and responsible financial solutions. We are dedicated to developing a sustainable economy by supporting green initiatives and applying the highest compliance standards. Thus, we strengthen the trust of our partners and actively contribute to a more prosperous and greener future.

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