ProCredit Bank

ProCredit Bank

A NEW CONCEPT OF CUSTOMER SERVICE!

A NEW CONCEPT OF CUSTOMER SERVICE!

 

 

ProCredit Bank is a German financial institution oriented towards ongoing development and the implementation of new financial services.

 

In November of 2015, ProCredit Bank adopted a new approach to customer service, which encompasses providing a range of services in order to meet all the possible needs of customers. The implementation of this new approach is an innovative development for the entire banking sector in the Republic of Moldova and establishes an entirely new standard of customer service.

 

Self-service operations

 

Our new approach enables customers to perform the majority of banking operations independently at any time. Self-service operations are available 24 hours a day at specialized areas of the bank (self-service areas) or using remote access tool Probanking on any electronic device connected to the Internet.

 

Professional advice

 

Another important aspect of our new approach is offering customers professional advice. Our staff regularly attend trainings and seminars dedicated to improving and maintaining our high-quality customer service. The bank’s client advisers are always ready to give quick and comprehensive answers to any questions regarding our services and financing options.

 

You can take advantage of the professional advice offered by our staff at any ProCredit location.