ProCredit Bank, a development-oriented bank, confirms for the third time its place among the best 10 employers of the Republic of Moldova, according to a research realised by Axa Management Consulting.

The purpose of this research is to offer local companies a secure vector   for development of human resources management practices. The aim of the study was to identify key aspects, determining employees’ job satisfaction, their preferences concerning professional activity, as well as to share successful practices. Out of 300 companies, initially invited to participate, only 37 companies from different domains and fields of activity agreed to participate. For a detailed description of the study, methodology and past results please visit www.top-employers.axa.md.

ProCredit Bank has a clear vision of human resources, which is oriented towards professional development of each employee. “We are happy to be among the best employers of the country three consecutive years. As a bank with German origins, part of international group, once again we have confirmed that we are an institution with a strong team of loyal professionals and set of strong corporate values. We aim to create a motivating and dynamic work environment, which increases productivity and corresponds to the highest ethical standards,” stated Oxana Lavuschina, Head of ProCredit Bank Human Resources Department.

ProCredit Bank highly invest in the professional development of its employees through local training within the bank and international trainings provided at ProCredit Academies in Furth, Macedonia and Colombia. Internal policy of the bank allows each employee to develop skills and competences necessary for professional and efficient fulfilment of their tasks. Salary structure is transparent and based on fair principles and development perspectives, rather than short term benefits. Recruitment process is also transparent and equitable. Interested candidates, who want to join ProCredit Bank team, have to pass a seven-stage selection process and Young Bankers Programme. Upon completion of the programme, graduates might be offered the possibility to sign an employment agreement for an undetermined period.

ProCredit Bank values its 517 employees, who demonstrate a high level of motivation and engagement towards bank’s aims and objectives in a long-term perspective. During its first six years of operations, the bank obtained outstanding results: a network of 23 offices around the country, more than 19 000 of customers – small and medium businesses, contributing to development of national economy, more than 9 000 private clients, who chose to keep their savings with a reliable and safe bank. In the end, long term strategy and dedicated professional employees has shaped ProCredit Bank path toward success.

“ProCredit Bank staff are always able to understand customers’ needs and offer professional advice. They are able to find a good solution even in a tricky situation. I know that the bank really cares about its customers.”
Ludmila Dumitrachi, entrepreneur, Balti

“The staff are very professional; they give clear and simple answers to all of my questions and find the right solution when it is needed. They clearly believe in the bank they work for, in the services they deliver and understand the impact that ProCredit Bank has in developing the overall economy of the country.”

Anatolie Scovorodin, deposit client, Edinet

ProCredit Bank – a young and professional team!

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ProCredit Bank is an international bank with 100% foreign capital and with shareholders exclusively from Germany and the Netherlands: ProCredit Holding, Germany (85.82%); KfW, Germany (10.19%); and the DOEN Foundation, the Netherlands (3.99%). The bank is part of the international ProCredit group, which operates in 22 countries in Eastern Europe, Latin America as well as in Germany.

ProCredit Bank is a stable institution dedicated to the long-lasting development of very small, small and medium-sized enterprises. We aim to play a role in the development of these enterprises by investing the time to truly understand their needs and by providing banking services which are tailored to the specifics of our clients’ businesses.

ProCredit Bank offers a wide range of secure, simple and accessible banking services. We believe that saving is essential for a stable future, which is why we pay special attention to fostering and developing a savings culture among our clients.

ProCredit Bank aims to set new quality standards for its services. Furthermore, by offering these services in a transparent and open manner, we are contributing to the public’s growing trust in banks.

For additional information, please contact the bank’s PR Specialist: Eliza Frunza. Telephone: 022-836-431, e-mail: e.frunza@procreditbank.md

© ProCredit Bank, 5 December 2013. All rights reserved.