Dear clients,

The security of your data and funds is one of our priorities. Thus, starting from February 1, 2021, ProCredit Bank will stop supporting old TLS 1.0 / 1.1 encryption protocols and we strongly recommend to you to update your browser and operation system version, which supports the TLS 1.2 protocol. The minimum version of the operation system is Windows 7 SP1, which supports the above mentioned encryption protocol.

What is TLS and how does it work?

TLS protects data that is transmitted online through the Internet. It is used to secure data that is introduced into the browser while visiting the site.

Why do we depreciate TLS 1.0 and 1.1?

First of all, TLS 1.0 / 1.1 encryption protocols are currently considered insecure and outdated. They will no longer be supported by software providers such as Google, Microsoft, Apple and Mozilla. And secondly, if you continue to use old protocols, you cannot use a remote banking system ProBanking and you may become a victim of cyber-attacks.

Here are the steps that we strongly recommend to you to follow in order to increase the security of online transactions:

• check in advance your browser's compatibility with the TLS 1.2 protocol by following this link: https://www.ssllabs.com/ssltest/viewMyClient.html

• If the answer is  “Protocol TLS 1.2 – Yes” (as in the example below) - then everything is fine and your browser accepts the information protocol.
  

  

• If the answer is No, then it is necessary to check which versions of the operating system and browser are compatible with the TLS 1.2 protocol by following this link: https://www.ssllabs.com/ssltest/clients.html and install current versions.

For additional information, please contact us on: 0800 000 10 for national calls, or +373 (22) 27 07 07 for international calls.

 Regards,

ProCredit Bank team