At ProCredit Bank, limiting and avoiding/preventing cyber attacks is one of our top priorities. By investing in state-of-the-art technology and regularly implementing technical controls, we ensure that we protect and secure our customers' online banking information. In addition, we provide our customers with detailed information and advice on how to stay safe when accessing and using online banking services.

► HOW DOES ProCredit Bank PROTECT YOUR DATA?

We implement appropriate technical and organizational measures to ensure the customer benefits of the highest level of security in order to protect data.

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► HOW CAN I PROTECT MYSELF WHEN ACCESSING ONLINE BANKING SERVICES?

While our goal is to protect and secure our customers' personal and financial data, we also provide them with useful information to protect themselves against fraud and cyber attacks. Together we are able to minimize the risk of fraud and provide a secure online banking environment.

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► REPORT FRAUD

If you suspect that your personal and financial information related to ProCredit Bank services has been compromised or you have noticed suspicious activity on your account, please contact us immediately at the following email address:  mda.pcb.antifraud@procredit-group.com or at the phone number:  0 800 000 10.
 
If you have doubts about the authenticity or validity of any email, message or phone call that may come from ProCredit Bank, please report it immediately to the following email:  mda.pcb.antifraud@procredit-group.com.