► INFRASTRUCTURE:

Using the latest technologies to detect and prevent cyber intrusions, e.g.:

• Implementing controls that prevent unauthorized access to people or networks (firewalls, intrusion prevention systems, data encryption, etc.).

• Protecting the connection between the customer's device(s) and our applications using Secure Socket Layer (SSL) encryption, for example, when the customer logs in, fills out an application or registers to use online services.
 

► PROBANKING / MOBILE BANKING:

• Authorization of transactions and payments through Multi Factor Authentication.

• Automatic logout of online banking session opened by customers after 10 minutes of inactivity to avoid unauthorized access.

• Secure access to the mobile version of e-Banking via biometrics or password.

• Online monitoring activities for possible fraud.

• Mobile applications developed using the most advanced security technologies.
 

► DEBIT CARDS:

• Manage your limits and card status yourself through our digital channels.

• The cards are compliant by default with the latest security standards such as 3-D Secure (a security protocol that helps prevent fraud in online debit card transactions).

• Sending a SMS message for every online transaction you make with your card.

• Online monitoring activities for possible fraud.
 

PLEASE NOTE:

•    Keep your current contact details up to date with the bank so we can contact you.
•    Report to the bank immediately if your card/phone is lost or stolen.