The development-oriented ProCredit Bank is committed to maintaining high ethical standards with regard to its business activities and their impact on the environment and the social environment of the bank.
All employees and managers of the ProCredit Bank, as well as our customers, business partners and the general public, bear the responsibility for noticing and clearly addressing illegal, fraudulent or unethical behaviour.
Complaints management procedure in B.C."ProCredit Bank" S.A. can be seen here.